Sterling Who’s Who Update

Last updated on: November 13, 2007 at 1:55 pm by James F. McGrath

Sterling Who’s Who Update 2007-11-13T13:55:00-05:00 James F. McGrath

LOGO Patheos Explore the world's faith through different perspectives on religion and spirituality! Patheos has the views of the prevalent religions and spiritualities of the world.

I am posting this to update readers of this blog on the status of my complaint about Sterling Who’s Who. They have refunded my money, and so I consider the matter closed and have no outstanding or unresolved complaint against the company.

They did at one point threaten to sue me for defamation of character because of my earlier posts, although in a fax they sent they referred to having been able to “amicably resolve” my issue, so I hope that this is no longer their intention. It is nevertheless a further aim of this post to demonstrate publicly that I intend no defamation of character, warranted or otherwise.

Refunding one’s money is not company policy at Sterling Who’s Who. I was told in no uncertain terms that the policy is to keep 30% for the expenses they have incurred, unless one cancels within 24 hours, and after 48 hours all sales are final. When I pointed out that I was not made aware of this, I was told that as a consumer it is my responsibility to check their web site for such information. I will be honest that when I looked at their web site I did not manage to find the relevant page. But as there was at the very least an initial miscommunication regarding how much this would cost, it was not inappropriate for them to make an exception, and I am grateful that they did so.

I have the impression that they graciously agreed to refund my money in full at least in part because my complaint on my blog is second only to their own site as a search engine result for those who enter “Sterling Who’s Who” on Yahoo! and Google.

Their main accusation of defamation of character relates to my assumption that the currently-existing “Sterling Who’s Who” is the same company as the one with that name that existed in 1995 and was sued. I do not think this was an entirely unreasonable assumption. To my own way of thinking, it would be rather ill-advised to name one’s own new company after one that had been the subject of ongoing litigation. But neither Sterling Who’s Who nor any other organization is required to live up to my assumptions. Perhaps it is a result of the fact that articles continue to appear about “Sterling Who’s Who” without making any distinction between past and present companies of the same name that leads to my confusion and presumably that of others as well. The recent article in Courthouse News seems to be about the currently-existing Sterling Who’s Who; many of those who list themselves as members are referring to the company that existed in the 1990s.

As an anonymous poster on my blog has pointed out, the Sterling Who’s Who that currently exists was formed in 2004. I apologize for my assumption that a company with the same name working in the same field was in fact the same company. Clearly there was no intention on my part to defame the currently-existing company’s character. It is only natural to assume that there is continuity under a company name unless one is explicitly informed otherwise.

I was told that they are different companies by the person who answered the phone number on their web page during the lunch hour of Veterans Day Monday. He said he was the president of the company. Some might find this suspicious. But one can interpret the fact that I did not first get a secretary or automated system as a positive thing rather than a suspicious one, if one wishes to, indicative of the hands-on, personally involved leadership of this company.

The company claims to be a premier publisher, and that perhaps contributed to my sense that this was an older company. How can a brand new company be the ‘premier’ anything? But once again this presumably simply reflects my lack of understanding of the world of “Who’s Who”. After all, how can one publish about the “Who’s Who” of other fields if one isn’t in that category oneself. It is natural for a Who’s Who publisher to place themselves in the Who’s Who of publishing. After all, all that seems to be required is payment of the appropriate fee for inclusion. It would be silly of them not to begin by nominating themselves. I should have realized this.

I have decided to follow the usual journalistic procedures for retractions and corrections and leave my previous blog entries posted, with a link added drawing attention to this post that in turn draws attention to the satisfactory resolution of this issue. Were I to simply delete the pages on my blog, the cached versions would remain, without any indication of this resolution. Presumably that is why this is the standard procedure, and so I intend to follow it unless I am advised otherwise.

I also have decided that all my future interactions with Sterling Who’s Who will be in written correspondence, should any future discussion be necessary. After all, this whole thing is presumably a result of my misunderstanding a telephone-only conversation, and so a written one is to be preferred. I suggest that anyone receiving a request for payment, subscription or membership by phone do the same, lest they find themselves involved in similar confusion.

Finally, as a gesture of goodwill, I invite anyone who has a positive experience with Sterling Who’s Who to post a comment about it here. If there should be additional negative comments forthcoming, the owner of this blog is in no way responsible for them, as comments on this blog are unmoderated.

Uncategorized

Previous Post

November 12, 2007

The Twelve Q-less Days Of Christmas

Next Post

November 13, 2007 Judgment Day

Browse Our Archives

Select a Category 1 Corinthians 1 John 1 Peter 1 Samuel 1 Thessalonians 1 Timothy 2 Corinthians 2 Kings 2 Peter 2 Samuel 2 Thessalonians 2 Timothy academia Acts of the Apostles afterlife Akhaten Alcatraz American Academy of Religion Amos Anglican Arabic Aramaic archaeology art artificial intelligence astronomy atheism atonement Babylon 5 Baptists Battlestar Galactica Bible Biblical Studies Carnival biblioblogging Black Mirror Blade Runner Book of Job book review Buddhism Call for Papers China Christianity Christmas Christology Chronicles Coptic creation Daniel Deuteronomy Doctor Who Dune Easter Ecclesiastes economics education Eldad Keynan Enoch Seminar Ephesians eschatology Esther Evangelicals evolution Exodus Expanse Ezekiel Ezra fantasy Fringe fundamentalism Galatians games Ge'ez genealogy Genesis Gnosticism Gospel of Jesus' Wife Gospel of John Gospel of Judas Gospel of Luke Gospel of Mark Gospel of Matthew Gospel of Peter Gospel of Thomas Greek Harry Potter Hebrew Hebrews Hinduism historical Jesus history Hitchhiker's Guide to the Galaxy Holidays horror Hosea humor incarnation India inerrancy information literacy inspirational Intelligent Design Ireland Isaiah Islam Israel Italy James Jeremiah John the Baptist Jonah Joshua Judaism Jude Judges Judith Lamentations languages Latin Leviticus libraries literature Lord of the Rings LOST Mandaeans Mandaic memes Methodism Micah monotheism morality Mormons movies music mythicism NASSCAL Nehemiah new perspective New Testament news Numbers Orthodox paganism panentheism pantheism Patheos Paul and his letters Pentecostals Philippians Philippians 2:6-11 philosophy physics Planet of the Apes podcast politics Progressive Christianity Protestantism Proverbs Psalms pseudoscience racism religion Revelation Roman Catholicism Romania Romans Ruth scams science science fiction Secret Gospel of Mark Society of Biblical Literature Song of Songs Star Trek Star Wars Stargate Swahili Syriac Taoism technology Terminator The Handmaid's Tale The Hobbit The Matrix theodicy theology theory Timeless Titus tomb Torchwood travel TRON Uncategorized United Kingdom Westworld X-Files young-earth creationism Zechariah

Select a Month October 2026 September 2026 August 2026 July 2026 June 2026 May 2026 April 2026 March 2026 February 2026 January 2026 December 2025 November 2025 October 2025 September 2025 July 2025 June 2025 May 2025 April 2025 March 2025 February 2025 January 2025 December 2024 November 2024 October 2024 September 2024 August 2024 July 2024 June 2024 May 2024 April 2024 March 2024 February 2024 January 2024 December 2023 November 2023 October 2023 September 2023 August 2023 July 2023 May 2023 April 2023 March 2023 February 2023 January 2023 December 2022 November 2022 October 2022 September 2022 August 2022 July 2022 June 2022 May 2022 April 2022 March 2022 February 2022 January 2022 December 2021 November 2021 October 2021 September 2021 August 2021 July 2021 June 2021 May 2021 April 2021 March 2021 February 2021 January 2021 December 2020 November 2020 October 2020 September 2020 August 2020 July 2020 June 2020 May 2020 April 2020 March 2020 February 2020 January 2020 December 2019 November 2019 October 2019 September 2019 August 2019 July 2019 June 2019 May 2019 April 2019 March 2019 February 2019 January 2019 December 2018 November 2018 October 2018 September 2018 August 2018 July 2018 June 2018 May 2018 April 2018 March 2018 February 2018 January 2018 December 2017 November 2017 October 2017 September 2017 August 2017 July 2017 June 2017 May 2017 April 2017 March 2017 February 2017 January 2017 December 2016 November 2016 October 2016 September 2016 August 2016 July 2016 June 2016 May 2016 April 2016 March 2016 February 2016 January 2016 December 2015 November 2015 October 2015 September 2015 August 2015 July 2015 June 2015 May 2015 April 2015 March 2015 February 2015 January 2015 December 2014 November 2014 October 2014 September 2014 August 2014 July 2014 June 2014 May 2014 April 2014 March 2014 February 2014 January 2014 December 2013 November 2013 October 2013 September 2013 August 2013 July 2013 June 2013 May 2013 April 2013 March 2013 February 2013 January 2013 December 2012 November 2012 October 2012 September 2012 August 2012 July 2012 June 2012 May 2012 April 2012 March 2012 February 2012 January 2012 December 2011 November 2011 October 2011 September 2011 August 2011 July 2011 June 2011 May 2011 April 2011 March 2011 February 2011 January 2011 December 2010 November 2010 October 2010 September 2010 August 2010 July 2010 June 2010 May 2010 April 2010 March 2010 February 2010 January 2010 December 2009 November 2009 October 2009 September 2009 August 2009 July 2009 June 2009 May 2009 April 2009 March 2009 February 2009 January 2009 December 2008 November 2008 October 2008 September 2008 August 2008 July 2008 June 2008 May 2008 April 2008 March 2008 February 2008 January 2008 December 2007 November 2007 October 2007 September 2007 August 2007 July 2007 June 2007 February 2007 January 2001

TAKE THE

Religious Wisdom Quiz